![]() Technical Performance Management – to measure the acceptability of/satisfaction with our work products and services in terms of content, contribution, usability, and level of support provided.Personnel Management – to measure our ability to provide fully-qualified personnel in response to changing situations and short term projects as well as select, retain, support, and replace personnel as needed to meet task requirements.Performance metrics will be defined to ensure that quality service is always being delivered, including: QUALITY ASSURANCE SURVEILLANCE PLAN/PERFORMANCE METRICSįor Seaport-e tasks, we will also implement a formal Quality Assurance Surveillance Plan (QASP) and dedicate the resources necessary to effectively and systematically evaluate overall performance at established project milestones. Listening to our clients and quickly addressing any issues or concerns.Taking nothing for granted constantly measuring our progress and performance.Maintaining a work environment that fosters continuous process improvement.Motivating employees to “go the extra mile” for our clients.Holding staff members accountable for the quality of their work.Assigning the right people to each job to ensure its success.The cornerstone of our program is the belief that quality is not accidental, but rather a mind-set demonstrated by the firm’s top executives and instilled among all professional staff members. Flexibility - SeaPort-e contracts can be for large, complex, high value services, or to procure small dollar value procurements with small RFP packages.Ībacus Technology’s Quality Assurance Program (QAP) is based on the philosophy of always being responsive to our customers – meeting and exceeding their expectations – and providing them with the very best products and services on-time and within budget.Less Procurement Documentation - Standard contract clauses, terms and conditions, or solicitation data are covered by the all-encompassing SeaPort-e contract.Fast Procurement Timelines - Procurements on SeaPort-e are streamlined, and Navy customers decide the procurement timeline.Customers use their local Contracting Offices and Contracts Administrators to register and process procurement documents. Electronic Procurement - SeaPort-e procurements occur electronically through a single NAVSEA portal.The customer evaluates the proposals, and makes an award. Prime contractors in that zone submit their proposals through the SeaPort-e portal for evaluation. Through the portal, the Task Order RFP is published for competition to those prime contractors qualified in the Zone where the work is to be performed. To initiate a contract, Navy customers identify what Zone the work is to be performed, create their standard solicitation package and upload through the SeaPort-e portal. Contracts issued through SeaPort-e are considered Task Orders (TO) and are governed by the terms and conditions of the awarded SeaPort-e Prime contract. In-Service Engineering, Fleet Introduction, Installation and Checkout Supportįor US Navy customers, procuring services through SeaPort-e is fast with easier to process solicitation documentation and requirements.
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